Broadacres - Customer Experience Housing
Mount View, Northallerton, DL6 2YD

Support Worker - Domestic Abuse

Salary: £22,059.12 per annum
Working Pattern: Part Time
Contract Type: Permanent
Hours: 30
Closing Date: Mon 23 Feb 2026 - 08:00 am UTC
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Support Worker - Domestic Abuse

Support Worker - Domestic Abuse

Job Title: Support Worker - Domestic Abuse (Female Applicants Only)

Location: Broadacres Housing Association, Broadacres - Customer Experience Housing

We are currently seeking a dedicated and compassionate Support Worker to join our team at Broadacres Housing Association. The successful candidate will be working in a women's refuge, providing crucial support and assistance to individuals who have experienced domestic abuse.

Key Responsibilities:
- Providing emotional support and practical assistance to women who have experienced domestic abuse
- Conducting risk assessments and safety planning with customers
- Signposting customers to relevant support services and agencies
- Advocating on behalf of customers to ensure their needs are met
- Maintaining accurate and confidential records of customer interactions
- Collaborating with colleagues and external agencies to provide holistic support to clients

Requirements:
- Female applicants only, due to the nature of the role and the vulnerable clientele
- Previous experience working in a similar role, preferably within a domestic abuse setting
- Strong understanding of the dynamics of domestic abuse and the impact it has on individuals
- Excellent communication and interpersonal skills
- Ability to work effectively as part of a team and independently
- Knowledge of relevant support services and agencies

The successful applicant will be required to work towards gaining their IDVA qualification if they don't already hold it.

This is a rewarding and challenging role that requires a caring and empathetic individual who is dedicated to making a positive difference in the lives of women experiencing domestic abuse. If you meet the requirements and are passionate about supporting vulnerable individuals, we would love to hear from you. Apply now to join our team at Broadacres Housing Association.

What We Offer:

• Competitive Salary: Alongside a generous annual leave package and flexible working options.

• Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Option to purchase additional annual leave

• Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service.

Why Broadacres?

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country’. We ensure our customers receive first-class service, making them proud to live in a Broadacres’ home.

At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment!

You are applying for...
Support Worker - Domestic Abuse
Salary: £22,059.12 per annum
Working Pattern: Part Time
Contract Type: Permanent
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Criminal Convictions
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