Customer Experience Extra Care
The Orchards Extra Care, Brompton and other Northallerton Schemes, Northallerton, DL6 2RB

Domestic Assistant, The Orchards Extra Care, Northallerton - 12 Months Fixed Term

Salary: £12.60 per hour (£10,512.03 per annum, based on 16 hours per week)
Working Pattern: Part Time
Contract Type: Fixed Term
Hours: 16
Closing Date: Sun 01 Mar 2026 - 11:59 pm UTC
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Domestic Assistant, The Orchards Extra Care, Northallerton - 12 Months Fixed Term

Domestic Assistant

Domestic Assistant - 16 hours per week - Fixed Term 12 Months, The Orchards Extra Care, Northallerton

About the Role

We are looking for a dedicated and reliable individual to join our team as a Domestic Assistant. Working times are 9am until usually 2pm Monday to Friday, with some weekends on a rota basis (appox 2 hour shifts Saturday and/or Sunday but will receive a day off in lieu during the following week). 

You will provide an efficient and effective cleaning service across designated areas of our Extra Care scheme, ensuring agreed standards are met within both communal areas and individual customer settings.

Key Responsibilities

Deliver high-quality cleaning services in assigned areas.

Maintain cleanliness and hygiene standards as directed.

Assist in creating a safe, welcoming, and customer-focused environment.

Follow health and safety guidelines at all times.

About You

Previous cleaning experience is essential, experience working with vulnerable people is desirable but not essential.

Ability to work independently and as part of a team.

Strong attention to detail and commitment to high standards.

Good communication skills and a customer-focused approach.

Driving Licence is desirable

Success in the role looks Like:

Delivering high standards of cleanliness and hygiene across all communal and residential areas, ensuring a safe, comfortable, and dignified environment for residents.

Comply with infection control measures and organisational procedures at all times.

Communicate respectfully and professionally with residents, colleagues, and visitors.

Maintain accurate cleaning records and adhere to organisational policies.

Support fire safety by keeping exits and communal areas clear and accessible.

Ensure all cleaning equipment is used and stored safely and securely.

Attend training sessions and team meetings to support continuous improvement and best practice.

What We Offer:

• Competitive hourly rate: Alongside a generous annual leave package and flexible working options.

• Extra Perks: Celebrate your birthday with an extra day off, plus increased leave for long service. Option to purchase additional annual leave

• Agile Working: Enjoy flexible working arrangements.

• Comprehensive Benefits: Additional perks to support your wellbeing, including our Employee Assistance Programme service.

Why Broadacres?

Broadacres is a successful, innovative, not-for-profit housing association based in Northallerton, North Yorkshire. We own and manage more than 6,800 homes across various regions, providing top-tier services aimed at meeting our vision: ‘to be the best rural housing association in the country’. We ensure our customers receive first-class service, making them proud to live in a Broadacres’ home.

At Broadacres we are an equal opportunities and disability confident employer who welcomes applicants from all sectors of the community, and we encourage applications from people who are underrepresented in areas of the organisation.

Please note: This vacancy may close before the advertised closing date if sufficient suitable applications are received. We will be interviewing as applications come in, so apply early to avoid disappointment!

You are applying for...
Domestic Assistant, The Orchards Extra Care, Northallerton - 12 Months Fixed Term
Salary: £12.60 per hour (£10,512.03 per annum, based on 16 hours per week)
Working Pattern: Part Time
Contract Type: Fixed Term
OR
Questions
Do you have a full driver's licence for use in the UK?
Our values are really important to us at Broadacres, which of our values resonates the most with you and why?
Great People are essential in order for us to be the best rural housing association in the country, what experience, skills and knowledge do you have that would help you do a great job?
?
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Disability
According to the definition of disability do you consider yourself to have a disability?
?
Under the Equality Act 2010 the definition of disability is if you have a physical or mental impairment that has a 'substantial' and 'long-term' adverse effect on your ability to carry out normal day to day activities. Further information regarding the definition of disability can be found at: www.gov.uk/definition-of-disability-under-equality-act-2010.
Criminal Convictions
Have you been convicted of any criminal offence(s) which are not spent under the rehabilitation act 1974.
?
We ask anyone who wants to join our team if they have any unspent criminal convictions. This doesn't mean we won't consider your application, but we need to assess the relevance against the nature of the role and whether the conviction(s) mean the role isn't suitable.
Equality, Diversity and Inclusion
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We collect the following information to monitor our recruitment selection processes to offer fair and equal opportunities for all applicants.
In accordance with the Equality Act 2010, these details are strictly for monitoring purposes only and the information you provide is not visible to our recruitment team as part of your application.
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